Learn when your team will receive task reminder notifications.
Task reminders help keep things moving and make sure tasks are not forgotten.
Task reminders are sent only to the person who is assigned to a task when the following conditions are met:
- The task has the status of OPEN (Reminders are not sent when tasks are placed on HOLD).
- The task is past its set due date (if set).
- If the last update or reminder was 14 days ago without a set due date.
- The last update or reminder was over 7 days ago and it is past the set due date.
- The task has not been updated since creation, it's past the set due date, and 2 days have passed.
Task Reminders will only be sent Mon-Fri from 9am to 5pm.