---
title: How to Use Pre-Task Checklists in OwlOps
description: Pre-Task Checklists enhance task creation by having your team troubleshoot issues before before a task is submitted.
---

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# How to Use Pre-Task Checklists in OwlOps

## Pre-Task Checklists enhance task creation by having your team troubleshoot issues before before a task is submitted.

### Step 1: Enabling Pre-Task Checklists

Go to **Setup / Company.** In the **Preferences** section, make sure the **'Checklist Feature'** checkbox is enabled.

![](https://www.owlops.com/hs-fs/hubfs/image-png-Mar-20-2025-03-49-06-9727-PM.png?width=688&height=453&name=image-png-Mar-20-2025-03-49-06-9727-PM.png)

### Step 2: Creating Pre-Task Checklists

Go to **Admin / Checklist.** Enable the **Pre-Task Checklist** toggle. Add the line items you would to to include on the troubleshooting checklist.

**![](https://www.owlops.com/hs-fs/hubfs/image-png-Mar-20-2025-04-08-02-2950-PM.png?width=688&height=583&name=image-png-Mar-20-2025-04-08-02-2950-PM.png)**

### Step 3: Applying the Checklist to Categories and/or Subcategories

#### **Checklist Assignment: Category vs. Subcategory**

Pre-Task Checklists can be assigned at different levels to fit your operational needs:

### **Category Level**

 Applies to an entire group, such as **Equipment, Facilities, or IT.** If a general troubleshooting checklist applies to all equipment, assign it at the **Equipment** category level.

![](https://www.owlops.com/hs-fs/hubfs/image-png-Mar-20-2025-05-05-39-5637-PM.png?width=688&height=337&name=image-png-Mar-20-2025-05-05-39-5637-PM.png)

### **Subcategory Level**

 More specific troubleshooting checklists can override category-level checklists.

- - **Example:** If a restaurant has a specific **broiler troubleshooting checklist,** it can be set at the **Broiler** subcategory level. When a user creates a broiler-related task, only the broiler checklist will appear instead of the general Equipment checklist.

![](https://www.owlops.com/hs-fs/hubfs/2025-03-20_13-03-31-png.png?width=668&height=619&name=2025-03-20_13-03-31-png.png)

 

**NOTE:** 

- If a checklist is assigned at the **Category** level, all tasks under that category will use the checklist unless a **Subcategory-specific checklist** is assigned.
- If a **Subcategory checklist** exists, it will override the Category checklist for tasks created in that subcategory.

### Step 4: Task Creation with a Pre-Task Checklist

- If a Pre-Task Checklist applies, it will appear **before the user can submit the task.**  
  The user **must complete the checklist** before proceeding.

![IMG\_3737](https://www.owlops.com/hs-fs/hubfs/IMG_3737.png?width=507&height=1097&name=IMG_3737.png)

 

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