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OwlAI (Beta)

Conversational Insights for Your Operations Data

Overview

OwlAI is a new conversational feature inside OwlOps that allows you to ask natural-language questions about your task and equipment data — and receive structured, actionable answers instantly.

Instead of building reports or manually filtering dashboards, you can simply ask:

  • “What are the top issues last month?”

  • “How many plumbing tasks last quarter?”

  • “Show me open fryer tasks at store 12345.”

OwlAI translates your question into secure, read-only queries and returns results that you can drill into immediately.

🚀 Initial Release (Beta Access)

OwlAI is currently in its initial release phase.

We are actively looking for customers who want early access and are willing to:

  • Explore the system

  • Ask real operational questions

  • Help us refine and improve the experience

If you’re interested in getting access, please contact:

support@owlops.com

We’d love to have operators who are curious and want to “play with the system” to help shape its evolution.

🔍 What You Can Do with OwlAI

OwlAI v1 focuses on reading and analyzing your existing task data.

There are three primary types of tools available:

1️⃣ Aggregated Insights (Grouped Data)

Use this when you want to see trends or top issues grouped by something.

Examples:

  • “Top issues this month”

  • “Tasks by department”

  • “Most expensive subcategories this quarter”

  • “Open tasks by region”

These responses typically show:

  • Category or Subcategory

  • Task counts

  • Total cost

  • Timing metrics

You can click a row to drill down and see the tasks behind the numbers.

2️⃣ Scalar Answers (How Many / How Much)

Use this when you want a direct numeric answer.

Examples:

  • “How many open refrigeration tasks do we have?”

  • “How much did ice machine repairs cost last year?”

  • “How many urgent tasks are open in Florida?”

OwlAI will return a direct answer based on your scope and filters.

3️⃣ Task Lists (Drill-Down Detail)

Use this when you want to see the actual tasks.

Examples:

  • “Show me those tasks.”

  • “List open fryer tasks in Store 1823.”

  • “Show high-priority plumbing tickets.”

These responses return a compact list of tasks with:

  • Asset

  • Task ID

  • Assigned user

  • Age

  • Quick access to open the task

You can navigate directly into the task from the results.

🗣 How to Ask Good Questions

The goal is to ask questions naturally — just like you would ask a person.

However, if you’re not getting exactly what you want, you can refine your question using keywords such as:

  • subcategory or subcat

  • category

  • priority

  • urgent

  • open or closed

  • region

  • store

  • department

  • this month / last quarter / this year

Example Refinements

Instead of:

“Show me equipment issues.”

Try:

“Show me open equipment issues by subcategory this quarter.”

Instead of:

“What’s costing us the most?”

Try:

“What subcategory has the highest total cost this year?”

If you don’t specify a date range, OwlAI may assume you’re referring to your current open workload. If you want historical data, include a timeframe.

👍👎 Feedback Helps Us Improve

After each response, you’ll see thumbs up / thumbs down buttons.

Please use them.

  • 👍 = Helpful / accurate

  • 👎 = Not what you expected

This feedback goes directly into our improvement process and helps us:

  • Tune question interpretation

  • Improve grouping logic

  • Expand capabilities

  • Identify gaps in understanding

Your real-world questions are the most valuable input we can get.

🔐 Important Notes

  • OwlAI is read-only.

  • It does not create or modify tasks.

  • It only accesses data you already have permission to see.

  • All queries are securely scoped to your role and access level.

💡 Best Way to Explore

The best way to use OwlAI is to start with questions you’ve already asked yourself in meetings, such as:

  • “Why are fryer repairs so high?”

  • “Are refrigeration issues increasing?”

  • “Which store has the most urgent work?”

  • “What keeps breaking?”

Then drill into the results and see what you discover.

If you're interested in early access or would like to participate in shaping the future of OwlAI:

📧 support@owlops.com

We’re excited to build this with you.