Managing Your Communication Preferences

1. Open My Account

Go to Setup / My Account.

2. Verify your contact information

Under Details, confirm that your email address and mobile phone number are correct.

OwlOps uses this information to send your selected email and SMS notifications.

3. Open your communication preferences

Go to Email Me / Preferences.

From here, you can customize which OwlOps communications you receive and when you receive them.

A. Task Communication: choose your preference of notifications (Email, SMS, or both)

B. Receive Weekly / Monthly Reports - Enable / Disable to receive default system reports. 

C.  Email Reminders - Enable / Disable to receive task reminder emails (if these are enabled, reminders are automatically sent every two weeks if the task has not been updated)

D. CC High and Urgent Only - Enable this if you would only like to receive notifications for tasks listed as high or urgent priority 

E & F - Set the days of the week and times when you want to receive notifications