Reports - Technician Task Summary

Review data associated with the Technician Task Summary

Filter Parameters

  • Task Status - will only include tasks of the selected status
  • Dates - will only include tasks created between selected dates

When selecting CLOSED for task status, the report will only include tasks CLOSED between selected dates

Columns

  • Open Tasks - number of tasks matching the parameters
  • Average Open Days - average number of days a task was open
  • Most Days Open - highest number of days a task was open
  • Average Days Assigned - difference between when a technician was initially contacted and when the task was closed or now
  • Most Days Assigned - highest of difference between when a technician was initially contacted and when the task was closed or now