Review data associated with the Technician Task Summary
Filter Parameters
- Task Status - will only include tasks of the selected status
- Dates - will only include tasks created between selected dates
When selecting CLOSED for task status, the report will only include tasks CLOSED between selected dates
Columns
- Open Tasks - number of tasks matching the parameters
- Average Open Days - average number of days a task was open
- Most Days Open - highest number of days a task was open
- Average Days Assigned - difference between when a technician was initially contacted and when the task was closed or now
- Most Days Assigned - highest of difference between when a technician was initially contacted and when the task was closed or now