The Technician Performance Report provides a summary of each technician’s productivity and time allocation across a selected date range.
Metrics Explained
# Check In
Number of locations or tasks checked into by the technician.
# Tasks Closed
Number of tasks completed and closed by the technician.
Timesheet (h)
Total hours logged on timesheets (clock in/out) during the reporting period.
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Beige: Clock out pending.
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Yellow: Clock out missed — automatically set to 8 hours.
# Tasks With Hours
Number of tasks updated by the technician with hours logged.
Task Time (h)
Total labor hours attributed to tasks.
Travel (h)
Total travel hours attributed to tasks.
Work %
Percentage of time spent on task work.
Formula: Task Time (h) ÷ Timesheet (h)
Travel %
Percentage of time spent traveling.
Formula: Travel (h) ÷ Timesheet (h)
Overall %
Total percentage of recorded time (work + travel) compared to timesheet hours.
Formula: (Task Time + Travel) ÷ Timesheet (h)