--- title: App Messages description: App Messages let you put important news in front of your team right inside OwlOps, on the web and in the mobile app. --- [Skip to content](https://www.owlops.com/knowledge/app-messages#main-content) English Show submenu for translations [Contact us](https://www.owlops.com/knowledge/kb-tickets/new?hsLang=en) ![owlops-2.png\]](https://www.owlops.com/hs-fs/hubfs/owlops-2.png?width=197&height=75&name=owlops-2.png) Open main navigation Close main navigation - English Show submenu for translations - [Contact us](https://www.owlops.com/knowledge/kb-tickets/new) - [Go to owlops.com](https://www.owlops.com/) [Go to owlops.com](https://www.owlops.com/?hsLang=en) Hello. How can we help with OwlOps? - There are no suggestions because the search field is empty. 1. [Help Center](https://www.owlops.com/knowledge?hsLang=en) 2. [Account & Administration](https://www.owlops.com/knowledge/account-administration?hsLang=en) 3. [Administrator Tools](https://www.owlops.com/knowledge/account-administration?hsLang=en#administrator-tools) # App Messages ## Share important information with your team directly in the web or mobile app. ### Step 1: Navigate to the Messages Setup Page Go to **Setup** and select **Manage Messages** to open the messages configuration area. ![](https://www.owlops.com/hs-fs/hubfs/image-png-Oct-05-2026-06-16-12-7037-PM.png?width=2138&height=1300&name=image-png-Oct-05-2026-06-16-12-7037-PM.png) ### Step 2: Create New Message On the Messages page, review any existing messages your company has already posted. Click **New Message** to create a new message. ![](https://www.owlops.com/hs-fs/hubfs/image-png-Oct-05-2026-06-17-08-9176-PM.png?width=2638&height=1340&name=image-png-Oct-05-2026-06-17-08-9176-PM.png) ### Step 3: Define the Message Type and Content Include as much information needed in your message. - **Type**: choose **Announcement** for text with an optional button, or **Banner** to show an image or GIF with text. - **Title**: keep it short and clear, for example "Reminder: new coupons go live Saturday, October 10". - **Body**: the message itself. Use the toolbar for bold text, bullet lists and links. - **Button label** and **Button link**: optional. Add them if you want people to go somewhere, such as a page in OwlOps. Leave both blank and the message shows no button. - **Icon**: pick an icon to show on the card. ![](https://www.owlops.com/hs-fs/hubfs/image-png-Oct-05-2026-06-19-38-7011-PM.png?width=2560&height=1118&name=image-png-Oct-05-2026-06-19-38-7011-PM.png) ### Step 4: Set the Message Display Schedule Specify when the message should be visible to your team. Set the **Start** time (for example, to start immediately). ![](https://www.owlops.com/hs-fs/hubfs/image-png-Oct-05-2026-06-27-38-1096-PM.png?width=918&height=636&name=image-png-Oct-05-2026-06-27-38-1096-PM.png)   ### Step 5: Decide whether people must confirm they've read it - **Require acknowledgement**: people must click **I have read this**. The message has no close button and keeps showing until they do. - **Ask again after**: optionally, ask people to acknowledge it again after a number of days. Leave it blank to ask only once. - **Block the app until acknowledged**: shows the message full screen until the person acknowledges it. ![](https://www.owlops.com/hs-fs/hubfs/image-png-Oct-05-2026-06-27-18-9405-PM.png?width=800&height=790&name=image-png-Oct-05-2026-06-27-18-9405-PM.png) ### Step 6: Set Priority and Choose who sees it Assign a **priority** to determine where this message appears relative to other messages (leave blank for it to appear first, or specify a position such as underneath another message). Select the platforms where the message should appear, such as **Web and Mobile**. ![](https://www.owlops.com/hs-fs/hubfs/image-png-Oct-05-2026-06-28-21-9823-PM.png?width=2650&height=798&name=image-png-Oct-05-2026-06-28-21-9823-PM.png) ### Step 8: Add Attachments, Preview, and Save Attach any relevant files that should accompany the message (such as detailed instructions or supporting documents). When you are satisfied with the configuration, use the **Preview** option at the top to see how the message will appear to users. ![](https://cdn.trupeer.ai/trupeerstorage1-blob/trupeer-container1/6ac3e374dda96864e6258e2f-jpg/13.jpg?t=1791222695&Expires=1791266400&Signature=cY16dYcjS3EpPjj~IjTDUuiLWmdnXRtautziUbPuYPJzPgrDrVttKGRk~zxV5UeNbHDFmtpcjya2C~MR-Dm5P11d1mqP3aE8PnPzvcXPKdQzhUCmeDx2edYto8prREYJ12oNDcxlFFMXPrw0PCGOD3d1Fr0wMVEjOPXC5EY802CrK9wUQP405jC4VuVr7ecxLChPgs9AsIOtgW3e8~R~5zcKK6h2JWd0CL1HFnt0OitJc1zQYSPSe853Sskf1YgVqQT8e1QOCiQ9cuYuQm7RS3oih5r8SN4aW7NRH~HuvYuG2mhc92QYtdASt-JwLovRHJC055TEJcEtFdfcnYq2QA__&Key-Pair-Id=KY93I53BRHLPC) If everything looks correct, click **Save**. 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